Privacy Policy - aiflowro AI Software Development

Definitions

Key terms used throughout this privacy policy are defined below to foster clear understanding.

‘Personal Data’ refers to any information relating to an identified or identifiable natural person.
‘Processing’ means any operation performed on personal data, such as collection, storage, usage, or deletion.
‘User’ indicates any individual accessing or using aiflowro's services or platforms.
‘Service’ encompasses the AI software development and implementation offerings provided by aiflowro.
‘Cookies’ are small text files used to store information on a user’s device to enhance browsing experience.

Data Collection

We collect certain information to optimize our AI services and ensure compliance with legal obligations.

Data Provided Directly by Users

Information you voluntarily submit when engaging with aiflowro services includes:

Full name and professional contact details
Company and business registration information when applicable
Account credentials and authentication data
Communication logs such as inquiry messages and support requests
Payment and billing details in processing transactions
Preferences and settings related to service usage

Automatically Collected Data

Certain data are automatically gathered during your interaction with our digital platforms to improve service functionality and security.

IP addresses and device identifiers
Browser type and operating system details
Pages visited and interaction timestamps
Cookie identifiers and related tracking data
Usage analytics and performance metrics
Login and error logs

Data Received from Third Parties

We may receive limited information about you from verified third-party providers to facilitate service delivery.

Identity verification services
Payment processors and business institutions
Service partners for analytics or security

Purpose of Data Processing

Collected data are processed within the scope necessary for the following purposes:

Providing and maintaining AI software solutions tailored to your business needs
Authenticating user identity and managing access rights
Enhancing service quality through user behavior analysis
Ensuring system security and preventing fraudulent activity
Handling customer support and communication efficiently
Complying with legal and regulatory requirements
Conducting research to improve our AI technologies responsibly
Processing billing and payment transactions correctly

Legal Basis for Data Processing

Data processing by aiflowro relies on recognized legal grounds, including:

Consent provided explicitly by the user
Performance of a contract between the user and aiflowro
Compliance with legal obligations applicable to data processing
Legitimate interest in improving service security and operational efficiency

Compliance with GDPR

aiflowro adheres to the principles and rights stipulated in the EU General Data Protection Regulation (GDPR) and Swiss data protection laws.

Ensuring lawfulness, fairness, and transparency in all processing activities
Limiting data collection to what is necessary and relevant
Implementing safeguards to maintain data accuracy and security
Respecting users’ rights to access, rectify, erase, and restrict processing
Providing mechanisms for data portability when applicable
Allowing users to object to certain data processing activities where appropriate

Cookies Policy

We utilize cookies to support website functionality and enhance user experience during AI software interactions.

Cookies used include essential cookies required for technical operations and analytical cookies that help us understand user preferences.

Our cookies are categorized as session cookies, persistent cookies, and third-party cookies, each serving distinct purposes related to performance, security, or marketing.

Users can control cookie preferences via their browser settings and opt-out options presented on our platform.

For detailed information on cookies, refer to our full Cookie Policy available on the aiflowro website.

Data Sharing with Third Parties

We share personal data with trusted partners strictly to support service provision under agreed confidentiality terms.

IT service providers maintaining our infrastructure
Legal advisors and auditors for compliance and consultations
Payment service providers to process transactions securely
Authorized subcontractors assisting in delivering AI solutions
Regulatory authorities when required by law
Analytical services ensuring continuous improvement of AI features

International Data Transfers

Data processed by aiflowro may be transferred outside Switzerland subject to appropriate legal safeguards to maintain data protection equivalence.

Such safeguards include standard contractual clauses and compliance with recognized data protection frameworks aligned with Swiss and EU standards.

Data Retention Policy

Personal data are retained only as long as necessary for service delivery, compliance with legal obligations, or legitimate operational needs.

User account data remain active until account closure by the user or company decision based on inactivity policies.

Communications are stored for a limited timeframe to ensure effective support and conflict resolution.

System logs and security records are kept in accordance with internal policies to monitor integrity and troubleshoot issues.

Upon termination of services or upon the user's request, personal data will be securely deleted or anonymized unless retention is required by law.

Data Security Measures

aiflowro implements stringent technical and organizational measures to protect personal data from unauthorized access, alteration, or loss.

Use of encryption technologies in data transmission and storage
Regular security audits and vulnerability assessments
Access control policies ensuring only authorized personnel handle personal data

User Rights

Users have the following rights concerning their personal data under applicable data protection laws:

Right to access and obtain a copy of their personal data
Right to request correction of inaccurate or incomplete data
Right to request erasure of data when no longer needed
Right to restrict or object to certain types of data processing
Right to data portability enabling transfer to other providers
Right to withdraw consent at any time without affecting the lawfulness of processing based on prior consent
Request restriction of processing your personal data under applicable laws.
Withdraw your consent for data processing at any time for future processing activities without affecting the lawfulness of prior operations.

Your Data Subject Rights Request

You can exercise your rights regarding your personal data by contacting aiflowro at the address provided or via email. We aim to respond within the statutory period and provide the requested information or actions as required by Swiss data protection regulations.

[email protected]

We strive to process all data subject requests within 30 calendar days from receipt of your valid request, subject to legal allowances for extensions.

Marketing Communications

By providing your contact details, you agree to receive marketing and informational materials from aiflowro related to AI software development and implementation that may be of interest to you. You have the option to opt out at any time.

You can unsubscribe from marketing communications at any moment by using the unsubscribe link included in each message or by contacting us directly.

Children’s Data Protection

aiflowro does not knowingly collect personal data from individuals under the age of 16 without verifiable parental consent. If you believe we have inadvertently collected such data, please contact us to have it removed.

Links to Third-Party Websites

Our website may contain links to external sites operated by third parties. aiflowro is not responsible for their content or privacy practices. We encourage you to read their privacy policies before providing any personal data.

Changes to this Privacy Policy

We may update our privacy policy to reflect changes in legal requirements or our data handling practices. Updates will be posted on our website at aiflowro.digital with the latest effective date.